Santa Barbara Tax Products Group, LLC (SBTPG), has mis-directed my 2021 Federal tax return to an incorrect bank account. All attempts to contact SBTPG customer support have failed. I have been able to login to their website (Taxpayer.sbtpg.com) and obtain the following info:
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Expected federal refund amount: Unknown
Refund status: Funded
Amount received: $xxxx.xx
Fee amounts: $xxx.xx
Amount paid to you: $xxxx.xx
Direct deposit checking *xxxx
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NOTE - The partial checking account number listed is incorrect.
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The bank routing info and account number on my submission to intuit was and is correct.
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Any assistance in this matter would be appreciated.
