@fanfare - I would bet not. There is "no way" they are able to improve the throughput on error resolution without technology; I worked for a firm with more employees than the IRS so understand how these large scale operations work....and they certainly didn't add but 2,000 people (and those are since March) to the equation.
there is no reason most of the error corrections can't be automated:
for example: RRC: # of people listed on the return less what IRS knows they were sent and compare to Line 30 for all joint returns with an AGI under $150,000 (joint) - adjust if the calculation and Line 30 don't match....that is all that has to be done to automate that one aspect of RRC. Rather simple.
I don't believe for a moment that a human isn't getting A LOT more help from the technology than otherwise occured in the past - simply not enough employees to handle the millions of errors reported. Simple technology fixes and reporting is the only way to get this done with their limited budget.
