my wife and I filed our taxes 20 weeks ago on February 12th. turbo tax charged my account but we have still not received our refund. we have attempted to contact the IRS at least 4 times a week for the past 3 months. when we do reach someone they said multiple times we needed to wait 12 more weeks, not they are telling us that we need to wait an additional 16 weeks. then when we called back a week later they told us again that it would be an additional 16 weeks. please help with our return. thank you.
