I have been waiting to receive a very substantial refund since June of 2021 (pd taxes on what turned out to be unrealized cap gains). IRS is investigating per my notification to them, but I was told it may take another 120 days. It's now over a year. They said my complaint was given to their financial services arm in chg of issuing govt checks to further investigate and I would have to wait for their results before they would consider reissuing the refund due to me. Justice delayed is justice denied. Was told by IRS it was purportedly deposited to Green Dot Bank acct #XXXXXXXX, whatever. After going thru very strong, time-consuming headwinds to get a live GD person was told no such acct # exists, that it's supposed to be 12 digits rather than 14 digits, even talked to their headquarters with the same answer. Also talked to TT to no avail. Turbo Tax has to be aware of all the complaints on their community forum and they need to quit using this entity. I think they could be culpable as well. Judging by the number of complaints, GD is either so grossly incompetent that they shouldn't be allowed to conduct business or they are a shyster outfit or both. I just recently filled out an on-line complaint with the CA Attorney General. Like so many others in the same boat, I made the fatal error of allowing GD to take their electronic filing fees from my refund.
