My refund was $69 less than expected, called turbotax they said it was fees and to call the company that issued the check to get it corrected. Called them, and they gave me an email address to contact but its been 30 days and still no response. Now what?

The $69 are fees. They took out all the fees I agreed to while I filed then they charged me the 39 a 2nd time for having the turbo tax fees come out of my refund, and $30 for sending me a check. I called turbo tax and we verified it wasn't an adjustment and that they charged me the $39 for having the fees come out of my refund. Then they gave me the phone number for Greencard the the company that issued the check. I called them, he verified all the fees and said any changes had to be emailed to a supervisor. I emailed them, waited a week, followed up saying I hadn't heard anything,  and have waited 3 more weeks. I dont know what to do at this point. $69 is alot of money to me especially when I already paid so much in fees. I need my refund, but I can't deposit it or I accept the fees and I dont.