To the person that used instagram - did you ever get a contact phone number or email that worked? Who did you contact finally that got your refund fedexed? This same thing is happening to us - we're a bit older and don't quite know how instagram works - but we will definitely figure it out if its the only way to get through. They've been holding our refund since February - we've submitted several requests thru that TPG website - spent countless hours on the phone trying to get someone to help. This is a nightmare!!!! Please provide the contact info that was helpful.
