They charged my boyfriend $200 for live self employed support. He is neither self employed nor did he use live services. When he called turbotax they said there was nothing they could do for him but they would give him a 15 day extension to make the payment. He is AW2 employee with one job why would he use live self employed services?? And if he did use them why can't Turbotax produce a transcript of the support he received?
