After you file

Been waiting since June 17, 2021 for fed refund.   I made what has turned out to be a mistake of having them take their fee out of my refund.  Talked to Turbotax and finally, after many tries, got thru to Green Dot.  I have filed notice with the IRS and was told it's being investigated and a followup letter to that effect.  They sent what they had which said it was deposited to an acct number which they listed but GD said no such acct number exists and it is the wrong number of digits.   IRS has a financial entity responsible for issuing cks and I was told they have to complete their investigation before they will reissue.   Either GD is grossly incompetent or they are a shyster outfit.