@Deanna777124 wrote:
On the refund app it say that my refund has been sent to my bank on June 2, 2022 and if it’s not in my bank by June 7, 2022 contact My bank an it’s June 11 2022 an I contact my bank an They said that they haven’t received it and wanted me to come it’s , so how do I get in contact with irs none because I haven’t been able to get in touch with anybody
The following is a common reason. See if this is your situation. If not, report back for other possibilities.
There may be another link in the chain that you can check in the meantime if you used the following service:
Did you have any TurboTax fees that you chose to pay out of the Federal refund? If so, the funds go first from the IRS to a temporary account at an intermediary bank where the fees are subtracted. Then that intermediary bank sends the rest of the funds on to your bank (or card.) If you used that method to pay fees, and if the IRS has actually released the funds, you can check on the funds at the level of the intermediary company (SBTPG) using the refund lookup tool at SBTPG's website.
To log in, choose the "For taxpayers" portal at:
https://www.sbtpg.com/
