We just looked at our bank account and our refund from state is about half of what it should be. We paid significant amounts in Federal and another state. We are waiting for a letter of explanation from the state, but we also upgraded to expert advice and feel a little jaded right now that it was inaccurate. We don't owe anything to the state like child support. We've been customers for ten years, but I'm already thinking ahead to next year. What is the point of paying for all this expert advice if it turns out to be wrong- and we have no help when this happens.
