So you are saying the extra money I paid for your companies service isn't even done by you guys and yet you charge us! You guys literally send your work to other people and blame your customers for wanting information from the people who said they will help us! The IRS doesn't give the TurboTax no information on the things we paid you for. Also just to threaten charging our accounts because of something out of our control and apparently TurboTax can't either?!?!
