After you file

This is Jacquelyn Turbo Tax Code # [removed]. We never received a refund last year for 2020.  We also never received a stimulus payment from the IRS last year. I don't know were the Recovery Rebate Credit amount of 2,800.00, came from on 1040-SR line # 30. In the Year 2020 we owed the IRS $ 380.00,

which we paid. Now the IRS is stating that they don't owe us a refund for 2021.  I request that Turbo Tax review our Tax Forms that we filed with you and let me know what the issue is with the filing  and  what has  This was our first year using your gone wrong.  According to your calculations we where suppose to receive a $ 2800.00 refund from the IRS. Please advice. 

from: Jacquelyn, [email address removed]