After you file

@djs1510 here is the problem 

 

on the one hand her tax return stated there were no advance payments (line 14f) but on the other hand you are saying that she received $666 in her bank accounts.  So when TT asked how much was received, $-0- was entered when $666 was more accurate (that is an odd number - was that $166 per month for 6 months or $1,000??? please recheck) 

 

this should only effect your wife's return because that is where the 17 year old was claimed.  The 19 year old is not eligible for the CTC in any event. 

 

Further, based on her income (appears to be greater than $80,000), she has to pay the advance back - THAT is the tax that the IRS is adjusting when they reference Schedule 2.  Is that $1000 (which is why I wonder if the $666 is all 6 months).  Had the correct number been entered on Line 14f, then TT would have calculated all this correctly. 

 

does that make sense?