Sad to hear that the IRS so screwed up.
so to clarify you are saying I should request a tracer by the form. On what amount? Should I use the amount they reduced my 2021 recovery payment by?
thanks for the suggestion, I will send everything by by what ever means are available. the form and a reply to the CP11 by mail; online transcripts as me or my husband; and keep trying to call during business hours
