Yes I am a retired accountant and business analyst, so yes I am anal and have always been proud of it.
good for you for volunteering, but your thinking the majority of people are that ignorant of their finances is a sad observation.
having helped people with IRS issues in the past, this one really baffles me, as the facts are so clearly wrong. So yes I will send in my paper and attempt to get a response from IRS and ID me as to why I can’t get in.
I was interested in finding out if someone else had this experience or suspected fraud.
regards
