I don't see it as user friendly. And they claim to offer full support in ads I see. I could get no help from TT for how to correct this R/E issue I had. When I phoned, the lady who answered stopped me when I mentioned it was about a business return. She then gave me an 800 # they were "advised" to give out to callers with issues with the business software. I called that # and got the IRS. How helpful is that?
I called again and got a different lady who told me to reclassify the distributions as "loans to shareholders".
Neither solution was acceptable or helpful and my CPA strongly disagreed with that last advice. I'm pretty fed up with TurboTax. I don't see it as user friendly. Not when I spent 2 days without being able to get a resolution on how to force entries on their forms pages. I knew how to complete the forms page but the software would not allow it. But I've not tried other software so maybe I don't know what I'm talking about. I just know every year their software has some dumb bug that requires a work around. I'm talking about the personal version as well.
