I contacted customer service and was transfered to a technical person, they logged on to my system, and could not fix the problem. I was using the desktop version. I want a refund of the money I spent. I tried three times with three different "tech" people who reviewed my problem and could not fix the issue. I was told by all three of the "tech" people, well just file and extension and "MAYBE" later it will work. I would have expected a much more professional response. I want a refund of the monies I have spend for thie program.
Thank You
