@puistomies while I understand your frustration, be aware of how the TT guarentee works.
Yes, they do guarentee the accurary of the tax return if the error is caused by their software's calcuations; however, they do not guarentee the accuracy of the tax return if the error is caused by data entry. In faireness, if you don't enter a number accurately, the software calculations will output an incorrect answer and TT doesn't take responsibility for that.
I suspect the issue stems from either line 28 or line 30 of the tax return. What is on EACH of those two lines....
based on your response, I think I know what occured.
