@turkeyarmstrong wrote:
Thanks but I'm actually out of the country and will be paying a cpa to complete it for me remotely.
Sorry, but nobody in this user-to-user forum can help with a refund, Only customer service can issue refunds but the policy is no refunds on the online products. In addition, customer support usually operates on a leave your telephone number and they will call you when there is an available agent but they only return calls to US numbers.
You can try to get a refund this way as shown in the FAQ via the online refund request.
https://ttlc.intuit.com/community/tax-topics/help/how-do-i-request-a-refund-for-my-turbotax-product/...
**Disclaimer: This post is for discussion purposes only and is NOT tax advice. The author takes no responsibility for the accuracy of any information in this post.**
