I wanted to know how is it that the IRS released my money, yet I didn’t even get An update I had to investigate myself. Once I did, I found out that it said they were holding it. I am so confused how TurboTax can do business with a company taking peoples money and not answering the phone. I am beside myself, all my bills are due, all the important things that needed to be done cannot be done. I just want to know what my recourse is, I can’t even get someone to answer emails. I have called turbo tax, greendot, cavista bank, even Tpg. And still gotten no answers or return calls. I sent in all info again, I put the right bank info in, checked that a million times thinking I screwed it up. Nope! Just doesn’t make sense and is greatly disheartening. Please help me! PLEASE!!!
