Dahamir Marrero
Returning Member

TGP refund checks not ever received

It's been very frustrating dealing with TGP, they received my refund on 3/11/2022  supposedly my bank account information was incorrect so they had to issue a cashier's check? Anyways they told me a check was mailed to me on 03/22/202 Wich I never received, I spoke with their support center they send me an indemnity bond form to filled out  stating my check was lost or stolen so they could send me a second check, as of today still have not received the second check they supposedly send? I went to the post office this morning and explained 2 checks have been mailed to me and never received, they investigated and could not find any record of any mail coming from TPG. So I called them back this morning and they told me they could not mail me a third check? The only thing they could do it's to put me on s waiting list for them to have my tax refund sent back to the IRS so the IRS could mail me a check? This is crazy!!