Hi pk,
Thanks for your suggestions; unfortunately the problem persists and TT says I have not filed my return yet when all indications are that I did. On April 18 I had gone through all the steps of e-filing that you describe (paying for the state return etc.) and TT transmitted the return and closed. I subsequently received emails from TT stating that both my federal and state returns were transmitted and accepted.
Today I tried the following: 1) updated TT to the latest version. 2) Opened the same April 18 .tax2021 file that was saved after transmitting. The screen that comes up says: "Welcome back to TurboTax. First let's check the status of your returns," with button to click that says "Check e-filing status now". When I click that, it says "You haven't e-filed a return yet." So I tried e-filing again just to see if it hadn't gone through before, but I got: "Transmission failed. The submission is a duplicate of one that was previously received... Please contact customer support... Looks like we've had a technical hiccup." Then if I go back and click on e-filing status, it still says "You haven't e-filed a return yet," so there is some sort of glitch.
I noted that the original .tax2021 file is 3.1 mB, but after I re-open it with TT, and experience the above message about not having filed, TT saves it as 2.8 mB. Not sure if this has to do with the updated version being more compact or if TT isn't reading something in the original. I retrieved the original 3.1 mB file from my TimeMachine backup and tried again, but got the same thing.
So I'm at a loss for how to file an amendment, which I need to do, since TT does not recognize that I have filed. Or have I really filed?
Any further guidance would be appreciated.
