I have been trying to contact someone in Customer Service for 3 weeks and when I finally got through, they said they were busy, and they would call me back at my number instead of waiting. When they called me back it was an automated system stating this was the last call I would receive, and it hung up. I'm very concerned that we are unable to talk to anyone when I paid for their service Also, when I called, the automated system tells me I never filed my Federal Taxes. Seriously? I filed them with TurboTax and was billed. I know I filed them, and my account shows I did. This is insane. And now I can't get in touch with a live person! Anyone else having this problem
