@a-dog wrote:
Are you **bleep**ing with me? WE'VE ALL SEEN THAT ARTICLE. IT DOESN'T ANSWER OUR QUESTION BECAUSE NONE OF THOSE MENU ITEMS ARE VISIBLE.
Why can't Intuit just be honest: they won't let you access past returns unless you pay for the latest product. WHAT A SCAM. Predatory practice. I already paid you guys probably $1500 over the years. what a bean-countery, miserly, cheap, predatory practice. I hope you guys fail. I will never use this **bleep** product again.
"You guys"
You're asking for help in a user community forum--this is not a direct route to TurboTax Support.
We have no idea what all you've seen or not any more than you know what I had for lunch today.
I can certainly tell you how to contact Support if you prefer.
Perhaps you are not proceeding far enough to have the additional items in the left menu column."
You do NOT have to pay for a product to get your past returns, but you may have to answer some questions and proceed far enough that the left menu column items change. Once you go through some initial screens the left menu items should change.
