After you file

The option for "My Turbo Tax" is not available.

The options for "My Tax Timeline" is not available.

All that is available is a "Let's Go" button to start my latest taxes.

I don't want to do this years taxes with Turbo Tax.  I am a customer of like 10 years.  I just want to access my past returns, download them and leave.  Below is a screenshot of what my screen looks like so you understand my frustration.  Searching just leaves me to help articles like this one that don't address my situation.

Please help.  this is infuriating.

BTW: I SAW the menu to download past returns when I first logged in, but when I clicked to download it, I was BLOCKED from doing so, until I chose a "turbo tax product" to purchase.  I chose the "free" option (since I only want to download my past returns).  Once I did, I was presented with the screen depicted in the screenshot, and COULD NOT Find the menu to download past returns anymore.  What bad user design.