Let's do some math, shall we?
39$ State, 39$ federal, 39$ processing fee..
39 X 3 = 117$
My federal refund for this previous year was 566$. My bank account was credited 411 dollars.
566 - 411 = 155$
You charged me 155$ and I was only supposed to be charged 117$. I called numerous times only to be hung up on. One of your "representatives" even told me she refunded me but it never came through. She basically LIED to me to get me off the phone. TurboTax STOLE 38$ from me with no explanation.
If TurboTax were to do this with every one of their 40 million customers, it would equate to 1.5 BILLION dollars in stolen money.
