I just filed my taxes a couple days ago, and I have been trying to sort this out since. I was trying to finish filing my taxes and TurboTax would not let me finish filing unless I agreed to seeing if I would get approved for the refund advance. Any time I selected no, please continue, it would pull up a box that gave me two options, “cancel” and “see other options”… Both options brought me back to the SAME PAGE! So I selected to agree and now I have a bank account with Credit Karma that I never wanted in the first place. I have also been trying to link my bank account I wanted my returns sent to and it has not worked no matter what I try. I have contacted Credit Karma’s customer service and they have been no help, when I tried calling TurboTax’s customer service line and said I had issues with my Credit Karma Spend account, it tried rerouting me to Credit Karma again.
I was hoping that this was some kind of glitch because my mother didn’t have to sign up for this, but after hearing that other people were forced into this it’s making me question. If this was not a glitch I will be finding somewhere else to file my taxes next year and will not be returning to TurboTax.
