After you file

Then they shouldn't be charging the much higher amount that we only agreed to for taking it out of the refund. I'm not a cpa or a tax professional but I followed their directions to the T and all my information was accurate so if anything was somehow missed it's because I was given bad instructions. I filed January 29th and haven't gotten so much as a letter, email, FU, or anything from the IRS about my refund.