@ maryjean1002 wrote:
I had no tax liability for 2020, and in fact received a refund of $226.00 for 2020.
Speaking generally, a refund does not have anything to do with tax liability. Someone can have a huge tax liability and still get a refund if they overpaid their taxes.
If you need to speak to someone in realtime at TurboTax about your letter and situation, you can go through the free TurboTax Audit Support Center. While that's not an audit, they also help with any IRS letters/notices and can help figure out your situation.
To get the phone number, go to the link below, click the blue "Get Help" button, and follow the prompts.
https://support.turbotax.intuit.com/irs-notice/audit-support/
