Thanks, Omarion.
I filled out something with the attorney general. We'll see what happens.
With my work schedule, I can't call SBTPG every day. I'm not always available to answer the call-back. But I'll call again as soon as I can.
Below is the response I just got from the Consumer Financial Protection Bureau. So now I await a response from the FTC.
"We referred your complaint to the Federal Trade Commission.
We reviewed your complaint and weren't able to forward it to the company for a response either because the company is not on our complaint system, or because we do not currently handle complaints about this product or issue.
We also entered your complaint into the Consumer Sentinel Network, a secure online database operated by the Federal Trade Commission. Civil and criminal law enforcement authorities worldwide, including Consumer Financial Protection Bureau investigators, use the Consumer Sentinel Network to identify questionable business practices that may lead to investigations and prosecutions.
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Options to consider
The CFPB can't give legal advice or represent individuals in legal matters. For additional help you can contact a private attorney. Or, contact your local legal aid office to see if free or low-cost legal aid is available to you. Visit the Legal Services Corporation website at lsc.gov to see what's available in your area."
