I used this number:
[phone number removed] (Hours 8 AM - 4:30 PM)
3 times out of 4, I got a message which said they were too busy and to call back later. I just kept redialing and then I got a message with a menu of options. I chose "personal income taxes" and then "where is my refund". It then took about 5 minutes of wait time before a person answered.
They were very nice and helpful. Good luck.
