Per the IRS, if you did not receive your payment and a payment was issued, then you must start a payment trace. If the check was not cashed, then they will issue you a new one. If the check was cashed, the Treasury Department will send you a claim package that includes a copy of the cashed check. The Treasury Department will review your claim and the signature on the canceled check before determining whether the payment can be reversed and a new payment should be issued.
To start a payment trace:
Please see Questions and Answers about the Third Economic Impact Payment — Topic J: Payment Issued but Lost, St... for the fax number, which is based upon your resident state.
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