"A Google search said I could do this by selecting that option on the Turbo Tax website, before you load the program. I did this and spent 2 hours answering questions from an AI robot. During this time I never saw a form, but was told that I must now pay $89.00 before I could see the result"
Sound like you found a fraudulent site that pretends to be TurboTax and pays Google to come up on the top of the search results.
What you describe is not the TurboTax AMEND process.
TurboTax does not charge you to do an amendment.
