Missing Taxes submitted January 21

So I wondered if anyone had advice. I submitted my taxes on 1/21/22 for 2021. I haven't had a refund, and it is currently 4/12/2022. I went on the IRS website, called TurboTax, checked the TurboTax website, and nobody seems to have any idea about my taxes or what's happened to them. I paid TurboTax for the services, and I don't know what has happened, but the IRS nor TurboTax know where my taxes have done.