After you file

Today is April 9'2021 and my whole refund was taken but I didn't owe the whole thing I filed mid February was notified a week later that there was 0.00 because it was taken and then on April the 8th I got a notice saying we've adjusted your account to include the following credits you claimed on your tax return EIC ,CTC, and ACTC if you haven't already received your refund which I haven't it says 4-6 weeks but my notice is dated for April 11,2022 what does all this mean and am I owed a refund and If so how much of a refund and when will I really actually receive it