I hope this helps anyone in a situation like my own, Googling exactly what's going on with our returns not being visible. I do not have a solution, but this is my situation:
I filed with TurboTax. My State and Federal were received. The 'Where's my Refund' portal began working, and would offer updates normally. My state went through within two weeks, my federal sat in the pool for 3 weeks. I was able to track and view my refund for those three weeks. I got a letter stating I needed to 'verify my identity', I did so. After verifying, the WMR tool showed the refund as being 'processed' instead of 'yada yada processing delays'. After a week of 'being processed', I am now unable to check on the status of the return. The WMR tool states my information is incorrect. I know without a doubt this is not true. I called the IRS Refund Check service with their toll-free number, and put in the information. It was accepted as correct information and I was told the refund was being processed. TurboTax states the federal refund has been accepted. I have not been given a date.
I know the IRS states the system updates every day, but I've noticed it does major updates on Wednesdays and Fridays. I will wait until Wednesday evening and check again.
If I don't reply to this message, it means I likely got distracted by getting my refund. This would likely be good news for you, reader. I'll check in with updates if I get them.
