based on 2000 per child you should have on Line 28
$2,000*2-$1,800 = 2,200
so IRS owes you money.
What did you file on Line 28?
BUT, looking at the credit worksheets, it's super complicated so it all depends on your tax situation.
Does TurboTax have bugs? I would not be surprised.
There are other tax prep outfits on the internet that will do your 2021 tax return (federal) for no charge.
I'd try again there.
Last year I went through four tax prep softwares and every one gave a different, and wrong, answer for my total tax.
Finally one became correct late in the tax season. Hint: it was not TurboTax.
