The refund form does not allow me to receive a refund for the audit defense. It would allow me to cancel the tax returns I filed. I do not want to do that. I will try the phone number again tomorrow. I was not able to reach a live person on Friday. If I am unable to talk to a love person and get this resolved, I will file complaints with the appropriate authorities.
Not the way I like to do things and especially when I have no issues with your tax preparation products. However, I will state it again - I DO NOT NEED OR WANT AUDIT DEFENSE. I want my $44 back. Tell me how to talk to a live person to resolve this issue.
