bobbyorr27
Returning Member

TurboTax entirely unhelpful, IRS impossible to get through too, MISSING REFUND, where is my money?

I've contacted TurboTax everyday for the last two weeks in regard to the refund I was supposed to receive nearly a month ago and their answer is always the same "call the IRS". I've called the IRS for 18 DAYS and cannot connect to a representative. WHERE is my money TurboTax? Has anyone else struggled this hard to get any substantial answers from TurboTax this year? Is anyone else missing their refund despite it being marked as received and issued by the IRS? What is the deal? I've read thousands of TurboTax customers are having a similar issue this year for whatever reason. Has anyone been able to remedy their TurboTax woes?