After you file

I as well got a letter Feb 2022. I am 1 week away from the 60 day mark and still have not heard from the IRS or received a refund. I did hear from TurboTax though saying they're going to charge my account the money owed for processing. Um no, I agreed to have it taken from my taxes. When I receive mine, y'all will get yours! That was the agreement I signed. Maybe instead of asking for money figure a way to help your customers. I've used turbo tax for 11 years now but will not next year!