When I received my letter from now Virginia Department of taxation, I called and spoke to a live body. The person did not give me any information as to why my particular return was flagged. I have used TurboTax for years and never had any issues until this year. I told this to the tax department representative. He seemed unmoved and offered no explanation. I did not expect one. He did say that the department has to process the refund within 60 days or pay interest. I am not sure when the 60 day tolling period begins. I submitted my documents electronically a week ago. I do not expect a quick response but remain hopeful.
