Yes we received the letter. It was not helpful and did not explain thousands of dollars difference when we received less than $800.00 child care assistance or the checks cut to us for last year. It does not make any logical sense that the 'program' turbo tax would be off that much. It seems that there are several other people that have had the same type of issues. Maybe we should combine efforts for a large law suit. It also seems ridiculous that we pay a fee to make sure the filing is correct and we can't get a hold of anyone but through community channels. Not helpful not great customer service.
