After you file

Still no check.

Been calling since 3/4. Reached someone that day and was told my check was mailed 3/2. Haven't reached a live person since. Sometimes get disconnected. Sometimes it's just busy. Today I've been in the call line for 1 hour and 26 minutes. I have twice emailed customer support (3/22 and today). No response. 

Filed complaint with BBB (3/22) and Comptroller of Currency (today).