I filed my tax refund at the end of February and on March 9, 2022 the irs released my refund to Turbo tax’s 3rd party company tpg products to have my fees deducted. Tpg/ turbo tax said my money was on the way to my account. When I went to the bank days later my bank said they never received the funds. So I called turbo tax which stated I needed to wait 21 days. Me knowing how this works I said no I don’t the irs gave y’all the money. I went back to the email that stated my money was on the way. Tpg products stated they had the money and that they could send it to my bank account and would send me out a check. They told me to wait 7-10 business days. I have called several times 4 c minimum and no check has arrived and it’s been more than 7-10 bussiness days. I looked online and many people are having these issues. Was the check really cut at all. Many have been waiting since February. Can I get a call from the CEO of turbo tax as this is my first time at turbo tax and this isn’t a great first impression? How long will I have to wait for my money? Should I call the irs? Please help.
