They won't help even if they do respond. I just got screamed at by a lunatic that is apparently a representative of theirs. The way to get them to answer is to call the number, put in your info like normal, after it's done telling you your status you wait and I think it's "2" that you have to push (the one that says check the history or whatever 🤔), then after it checks your history it will ask if you want to speak to a representative, just hit the button for that. When it connects you, expect to wait like 4 or more hours. Just hit "1" and make them call you back. 😉 But, they won't be any help when they do call you. This place is insanely shady. I cannot believe people like the person I just spoke to are the ones who are handling our money. The way he yelled at me seemed very.. unsettling. They just keep saying to fill out some form and get it notorized and send it back to them to get a new check issued. I'm not doing that. They need to issue my check, simple as that, but they just lie and give you the runaround. The other one I spoke to hung up on me, I'm not trying to be rude to these people either, it's the questions I'm asking. They don't want to answer it for some reason. Why? Idk. I'm sorry this is happening.
