After you file

I am experiencing this same exact issue! IRS online shows that my refund was sent 02/24/2022, I contacted my bank and no transfer was ever initiated and my routing information I’ve had since filing my taxes the first year (10years ago) has never changed. I am unable to reach anyone through turbo tax, even though I have the “talk to a tax specialists” now feature and only shows an error message every time I try it. I  beyond frustrated and not in a situation where my funds can be withheld from me. I need answers and my money and am getting nowhere! I’ve always rethought TurboTax was very user friendly and recommended others use it but never again! I want answers, and want a person to speak with. This is ridiculous.