Katiemrae
Returning Member

Refund took over a month to receive, MISSING $2,300

I've been seeing this issue EVERYWHERE! Thousands of people not getting their full refund, then Turbo Tax never answering the phone and TPG being zero help. For starters, filed married joint return; no dependents and ZERO offsets - so absolutely zero reason as to why they would take $2,300. Originally was supposed to be getting $3,612; turbo tax sent an email 03/23/2022 that they were only refunding $812 yet only $600 was deposited into my account. The details as to why turbo tax or the irs or whoever took a chunk of our refund away from none of it applies to us. We've always filed married joint; and have NEVER had dependents. It's absolutely infuriating for one to be told you'd get your refund in 21 days and it take over a month, then to see you're only getting a portion of what you're refund is supposed to be; and not even at the adjusted amount they told you. I've used turbo tax for years and this will be the last time, the hidden fees, no customer service, taking thousands of their customer refunds extremely during a time when so many people are desperate for money. It's truly sickening. I feel like I have no way to get my full refund.