My refund was sent to Green Dot Sept 15, 2021, per IRS response to my inquiry why I didn't receive it. Today is March 22, 2022. It takes a few weeks to do these IRS queries. IRS contacted them and they haven't responded. There doesn't seem to be a live number to contact Green Dot; their phone numbers haven't produced a live person. I will check suggestion given to someone else about the Santa Barbara facility, but at this point I believe I will have to find the proper legal channels to address the issue. I like the TT program but I won't ever have fees taken out again. Turbo Tax needs to drop them. They are not acting in good faith and I am led to speculate they are not only inefficient but downright dishonest.
