I did not get the amount I was told I would

I am very frustrated with Turbo Tax this year. Every year I have been able to file with no issues, until this year. I was not only charged over $100 to use it, even though I was told it was only $44, but I also have not received my full refund. I got the full state refund, but only partial of my federal.

And before I get the "check these links you may have made an error" message, I already did. 

I was rejected 2 times and I went back and re-filed and fixed it so there are no discrepancies. I already checked for my stimulus too, everything in my taxes is correct. 

Another weird thing is I cannot find my taxes through the IRS despite their website saying it only takes 24hrs after you file for it to become visible. I want to know where my money is. 

I have seen multiple discussions claiming the same thing, you can bet I'll never come back to Turbo Tax especially if I don't get this issue fixed.