TurboTax is not, "blowing you off". TurboTax is a Tax preparation platform. Once your return has been accepted by the IRS, TurboTax is no longer involved in the process. The IRS makes adjustments to returns based on information that they have on file and do not notify TurboTax about any changes. Privacy Laws prohibit exchanging client information.
The IRS will issue a Notice of Explanation in a few weeks and you will have an opportunity to challenge them at that time. It is not a closed case yet. However, the IRS is not issuing questionable refunds then try to collect later. They prefer holding the questionable amounts and allow you to verify that the return is correct before issuing the questionable amount.
@jaspercooper
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